NRG Review

The user reviews for the NRG bet app on TrustPilot, Google Play Store, and the Apple App Store are concerning. Most negative reviews on NRG are from users who dealt with suspended accounts after wins, verification problems leading to frozen withdrawals, and unresponsive customer service.

Multiple reviewers from 2024 and 2025 report their accounts being suspended immediately after requesting withdrawals, with amounts ranging from £55 to £7,500. The verification process appears to be another pain point, as multiple users reported waiting for prolonged periods even after submitting the required documents.

However, there are a few positive reviews for NRG as well, with some punters praising the smooth user experience on the NRG app. We didn't experience anything negative firsthand during our time using NRG. Still, it’s always a decent idea to keep an eye out for user reviews. It might be a smart idea to start small on NRG, so you can test out the platform's user experience yourself.

We enjoyed our time using the NRG app. It’s clear that football has the spotlight on NRG, but there is still enough variety as we got to bet on the NBA and the NFL on the platform as well.

For us, the bet builder on NRG stood out, as it could support up to 30 selections. Navigation on the NRG app improved once I started using the favourites function to start my preferred sports, which keeps them pinned at the top.

The negative NRG user reviews online certainly damage the platform’s reputation, but it’s more likely for users with positive experiences to not leave any reviews. If you’re looking for a new betting app to sign up, NRG is still a valid choice, but you may want to go easy with the deposits until you’re done experimenting with the platform.

Key strengths:

• Cool UI and UX

• Strong football coverage

• Comprehensive bet builder

Main limitations:

• Limited payment methods (no e-wallets, like PayPal, Skrill, and Neteller)

• Missing popular niche sports like esports

NRG Bet's sportsbook covers around 20 sports, a modest amount but still enough for punters who don’t have niche tastes. Football dominates the platform with over 40 different markets per match and a dropdown menu featuring 20+ leagues worldwide.

Besides football, you can find adequate coverage of mainstream options, including tennis, cricket, horse racing, basketball, and American sports on the NRG app.

The in-play betting section of the NRG app features 13+ sports, with golf standing out with excellent in-play graphics and trackers.

NRG Bet’s sportsbook stumbles when it comes to niche categories. Esports is entirely absent, and you won't find niche options like table tennis, handball, or badminton.

The NRG app’s casino section features over 2,000 games from reputable providers, including Pragmatic Play, Blueprint Gaming, Hacksaw Gaming, and Relax Gaming. The majority of this count is made up of slots games with popular names like Big Bass Bonanza, Sweet Bonanza, and Temple Tumble.

NRG’s live casino section, on the other hand, offers 125+ dealer games spanning blackjack, roulette, baccarat, and game show variations. The minimum casino bet on NRG’s slots and casino games starts at £0.10, so they are pretty accessible for casual players.

I personally enjoy some 10p and 20p roulette as a break from sports betting, and both are available at the NRG casino.

NRG Bet's promos are one of its weakest areas. Most NRG welcome bonuses feature bad value when you consider their requirements. The rewards can be half the initial bet requirement, which is something NRG desperately needs to improve.

For existing customers, there are occasional price boosts on major markets like the Premier League and Champions League.

Overall, the lack of regular promotions across different sports is noticeable. If you're someone who values odds boosts, profit boosts, or sport-specific offers, you'll find NRG Bet falling short of what platforms like Paddy Power and Sky Bet routinely provide. If NRG played its cards right, it could certainly compete with some of the best 5-pound minimum deposit betting apps, but the deals aren’t that appealing yet.

The NRG bet app accepts Visa, Mastercard, Maestro, and bank transfers for both deposits and withdrawals. The notable absence here are e-wallets, which are our go-to methods with most bookies.

Deposits on NRG process instantly across all methods. NRG withdrawal times officially range between 2-5 business days, though some user reports indicate processing as fast as 20-40 minutes when verification is already complete.