32Red Review

The casino section on the 32Red app offers a great level of variety. The endless list of table and casino games were once backed by an amazing loyalty program too, but 32Red’s Red Rubies were retired in early 2025.

Still, the loss of a loyalty club doesn't take anything away from 32Red’s impressive welcome offer. Considering there’s also a robust sportsbook in the 32Red app, you can easily switch between rolling the dice and betting on football.

There are more than 10 available payment methods on the 32Red app. The options include ewallets like Skrill, PayPal, PaysafeCard, and Neteller, so you can expect a smooth process while depositing and withdrawing funds on 32Red.

All deposit methods on 32Red:

• ecoPayz
• Electron
• Instant Banking
• Maestro
• MasterCard
• Neteller
• PayPal
• Paysafecard
• Skrill
• Trustly
• Visa

All withdrawal methods on 32Red

• ecoPayz
• Electron
• Instant Banking
• Maestro
• MasterCard
• Neteller
• PayPal
• Paysafecard
• Skrill
• Trustly
• Visa

32Red pays out withdrawal requests instantly if you use an ewallet. Other withdrawals methods on 32Red may see requests get processed in one-to-three business days. If you make a withdrawal request at the later stages of business hours on a Friday with a slower method, you may receive your pay out in the following week, most likely on Monday.

You can’t reverse withdrawals on the 32Red app. While the platform allowed users to cancel withdrawal requests, the option was removed after an 2021 Gambling Commission package that introduced safety changes.

On the surface, cancelling withdrawal requests sounds like a quality-of-life feature since it allows users to change withdrawal methods or edit the amounts after a typo. However, the Gambling Commission wanted to limit the users who would cancel their withdrawals and then use the money to gamble again. The likelihood of users reusing their withdrawal funds decreases when they reach their bank account, so this measure aims to give users more time before they can consider how much they’d like to bet or gamble.

Deposits on the 32Red app are instant. Debit card, ewallet, and PaysafeCard deposits are generally processed instantaneously on 32Red.

In most cases, there shouldn't be a noticeable delay between making a deposit and seeing the funds appear on your 32Red account. If it has taken longer than a few hours since a deposit attempt, you can contact 32Red’s support to get a more personalised answer.

• Debit Cards: Instant

• Ewallets: Instant

• PaysafeCard: Instant
  

The welcome offers on 32Red generally involve first deposit bonuses with some spins on the side. These offers may become more one dimensional with UK regulations tightening around bonuses with too many deals. When this takes effect, 32Red could consider taking out the spins, or simply rotate between offering deposit bonuses and free spins.

Overall, the welcome bonus on 32Red is quite competitive compared to other online casinos, and the biggest improvement to it would be a sports betting option. However, considering 32Red is a casino first and a sportsbook second, it’s quite understandable to have a casino-focused welcome bonus.

There are various promos for existing users on 32Red. These range from prize pools for specific casino games like Blitz and Megaways to prize-focused games like the Tipping Point Prizes, where users can try their luck to unlock rewards.

One unique promo on the 32Red app is the Lucky 32 Roulette. If the ball ends up on 32 and your bet loses, you’ll win a £5 cash prize.

While we’ve mentioned that there aren't many sports promos on 32Red, there are still odds boosts, same race multi, and also extra place races.

The user experience on the 32Red app is relatively straightforward. Once you open the app, you’ll instantly load into the main screen where you’ll find a plethora of casino games. Scrolling down reveals the Featured and New games section, alongside more categories. At the top, you can easily switch between Casino, Live Casino, Slots, Roulette, and Blackjack on the 32Red app.

To switch to sports betting on the 32Red app, you need to:

• Click on the three stripes on the top left corner

• Choose Sports

• Select Sports Lobby or Racing if you’re looking for horse racing

When you move to the sports section, you also get access to the In-Play betting section through its dedicated button at the top.

If you compare 32Red to its close competition, you may find out that it falls behind when it comes to the number of total casino games that it offers. In 32Red’s defense, most platforms have bloated casino sections, with some games not even seeing the light of day.

There are over 500 casino games available on the 32Red app and this number is plenty enough as it covers all the most popular names in the scene. 32Red’s welcome bonuses tend to be more appealing compared to other casino-focused platforms too. 32Red’s sportsbook also deserves praise, since it has all the essentials and even niche categories, like esports.

The customer support experience on the 32Red app is quite decent as you can reach out to a support associate all days a week, 24 hours. There can still be cases which may require the agents to take their time, so there might a few back-and-forth talks until your ticket gets resolved. Overall, I haven't experienced any difficulties reaching the support staff, and most of the questions that I had were covered in the centre.

Users can also send postal mails to 32Red as their support page features a mailing address at the bottom.